Returns & Exchanges
At Caden Lane, we want you and your little ones to love every purchase, which is why we offer a 30-day window for returns on most items in their original, unwashed condition. Please note that personalized items and final sale products are not eligible for return or exchange.
Return Process
- 1.Start Your Return
Visit our online Returns Portal and enter your order number and shipping zip code to initiate the process.
- 2.Select Your Items
Choose the specific items you wish to return or exchange and select the reason for the return from the dropdown menu.
- 3.Print & Pack
Download and print your pre-paid shipping label, then securely package your items in their original packaging if possible.
- 4.Ship & Refund
Drop off your package at the designated carrier location; once received and inspected, your refund will be processed within 5-7 business days.
